Our position on your privacy

Inflectis AI does not track you as you read this site. We do not build advertising profiles, we do not sell or rent personal information, and we do not run third-party advertising technology against your visit. If you browse without contacting us, we collect no information that identifies you personally beyond the minimal technical data described below.

We do collect personal information in one circumstance: when you choose to give it to us — by submitting our contact form or scheduling a conversation. This policy explains what we collect in those moments, why, and the control you have over it. We have kept it deliberately short, because our practices are deliberately narrow.

Who we are

This site is operated by Inflectis AI, LLC, a Georgia limited liability company ("Inflectis," "we," "us," or "our"), reachable at inquiries@inflectis.ai. For questions about this policy or your personal information, contact privacy@inflectis.ai.

Information we collect

Information you provide directly. When you complete our contact form or schedule a meeting, we collect the details you submit. Depending on the form, this includes your name, business email address, company, job title or role, telephone number, the message or context you write, and how you heard about us. When you book a conversation through our scheduling tool, you provide your name, email, and any details you add to the booking.

Limited technical information. Like most websites, our hosting and security infrastructure may log standard technical data — such as IP address, browser type, and the pages requested — for the operation, security, and integrity of the site. This data is not used to build a profile of you. See our Cookies Policy for related detail.

What we do not collect. We do not knowingly collect special-category or sensitive personal information, we do not collect information from children, and we do not require you to create an account.

Why we use it and our legal basis

We use the information you provide for a single set of purposes: to respond to your inquiry, to schedule and hold the conversation you requested, and to follow up on that specific exchange. We do not add you to a marketing list or a nurture sequence unless you ask us to.

Where the EU/UK General Data Protection Regulation applies, our lawful bases are: your consent (which you give by submitting the form or booking), our legitimate interest in responding to business inquiries directed to us, and steps taken at your request prior to any engagement.

How we share it

We share personal information only with the service providers that operate this site on our behalf, and only to the extent they need it to perform their function:

• Our website host and form provider (Webflow), which delivers the site and routes form submissions to us.
• Our scheduling provider (Cal.com), which operates the booking calendars embedded on our Contact page.
• Our email provider, which delivers the notification of your message to our inbox.

These providers act as our processors under contract and are not permitted to use your information for their own purposes. We may also disclose information where required by law, to protect our legal rights, or in connection with a corporate transaction. We do not sell or "share" personal information as those terms are defined under California law, and we have not done so in the preceding twelve months.

How long we keep it

We retain inquiry and scheduling information for as long as needed to handle your request and to maintain a reasonable record of our correspondence, after which we delete or anonymize it. If you ask us to delete your information, we will do so unless we are required to retain it.

How we protect it

We apply commercially reasonable technical and organizational measures appropriate to the limited information we hold, and we work with providers that maintain recognized security practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. California residents have rights under the CCPA/CPRA, including the right to know, delete, and correct, and the right to opt out of sale or sharing — though, as noted, we do not sell or share personal information. EU/UK residents have the rights described under the GDPR, including the right to lodge a complaint with a supervisory authority.

To exercise any right, email privacy@inflectis.ai. We will verify your request and respond within the time required by applicable law. We will not discriminate against you for exercising a right.

International visitors

Inflectis operates from the United States, and information you submit is processed here. If you contact us from outside the United States, you understand that your information will be transferred to and processed in the U.S., where data-protection laws may differ from those in your location.

Do Not Track and Global Privacy Control

Because we do not track visitors across sites or over time for advertising, we do not respond differently to browser "Do Not Track" signals. Where required, we honor recognized opt-out preference signals such as Global Privacy Control (GPC) for any applicable opt-out rights.

Sotto, our AI site assistant

What Sotto is. Sotto is an AI system, not a person. It answers questions about Scott Trunkett and Inflectis AI from material Scott has approved, and it says so at the start of every conversation. When Sotto speaks, it uses a synthetic reproduction of Scott Trunkett's voice, created and used with his consent. Sotto is not Scott. Its answers are general information, not an offer, a quotation or a commitment by Inflectis AI.

When information is collected. Only when you open the chat window, accept the notice shown there, and start a conversation. Browsing the site without starting a conversation sends nothing to Sotto. Talking with Sotto is, alongside the contact form and scheduling, a third way you can choose to give us information.

What is collected.

• The conversation: each message you type or say and each reply Sotto gives.
• In a voice conversation, an audio recording of both sides and a written transcript. A text-only conversation has no audio.
• The address and title of the page you started from, and the page that referred you to it, so Sotto knows where you are on the site.
• Technical details of the conversation, such as when it started, how long it lasted and whether it was voice or text, and the standard technical data described under "Limited technical information" above.
• Anything you choose to tell Sotto, such as your name, business email address, company or role. Sotto asks for your email address only after you accept an offer that needs it — for example, to be told when an offering becomes available.

Automated review. After a conversation ends, an AI system reviews it automatically. The review checks the quality of Sotto's answers, for example whether each is supported by approved material. It also records a short summary of what you told Sotto: your role, the size band of your company, the Inflectis offering you asked about, the business problem you described, and how far along you are in considering Inflectis. This review makes no decision about you that has legal or similarly significant effects.

How we use it. To answer your questions. To pass your request to Scott when you ask Sotto to connect you with him, to take a note, or to let you know when something becomes available. To give you the scheduling link when you ask for it. And to review conversations so that we can correct and improve Sotto's answers. Scott, or someone working with Inflectis on his behalf, may read transcripts for these purposes. We do not use your conversations for advertising, we do not sell them, and we do not use them to train AI models. We have opted out of ElevenLabs using our conversations to improve its models, and ElevenLabs states that its agreements with its language-model providers prohibit them from training their models on customer content.

Who processes it. In addition to the providers listed under "How we share it":

• ElevenLabs, which runs Sotto. It converts your speech to text, produces Sotto's voice, and stores recordings and transcripts.
• The providers of the language models that write Sotto's replies and review conversations, reached through ElevenLabs (currently OpenAI and Google).
• Supabase, which hosts our database of transcripts and of the contact details you give Sotto.
• Our email provider and our task tool (Todoist), which tell Scott that you asked to be contacted.
• Cal.com, as described above, if you book a conversation through the link Sotto gives you.

These providers act as our processors, on the terms described under "How we share it".

How long we keep it. We keep recordings and transcripts of conversations with Sotto for 12 months after the conversation, and then delete them. Contact details you give Sotto are kept as described under "How long we keep it". You can ask us to delete a conversation sooner.

Please do not share controlled information. Do not share confidential, controlled or export-restricted information with Sotto. That includes Controlled Unclassified Information (CUI) and ITAR-controlled technical data. Inflectis AI's current posture is that no CUI ever touches Inflectis AI systems, and Sotto is not a channel for it.

Your choices. You can use this site without ever opening Sotto. You can use text instead of voice, so that no audio is recorded, and you can end a conversation at any time. If you do not wish to have your conversation recorded, please do not use Sotto; the contact form and our scheduling page remain available. To see, correct or delete what Sotto collected about you, write to us at the privacy address in this policy. If you can, give the date and approximate time of the conversation, or the conversation ID shown in the chat window. The rights described under "Your rights and choices" apply in full.

Changes to this policy

We may update this policy as our practices or the law change. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page.

Contact

Questions about this policy or your information: privacy@inflectis.ai

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